Every product is covered by a legal guarantee against defects caused by manufacturing errors or material deficiencies. A legal guarantee means that a product should do everything that it may reasonably be expected to do. If you receive an article where this is not the case, we will attempt to resolve the situation as quickly as possible. Depending on the article, this could be a replacement, repair, or reimbursement. Repairs and replacements are free of charge.
Defects caused by accidents, negligence or incorrect use are not covered by the guarantee.